Backup&Storage Technical Admin Junior - C

Backup&Storage Technical Admin Junior - C

About Proximus Luxembourg

Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NXT and more recently Codit.

With PSF support status, the company has almost 750 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and make their customers' personal and professional activities ever more secure.

Proximus Luxembourg is actively contributing to the acceleration of Luxembourg's digitalisation and its economic influence through the development of connectivity, resilient infrastructures and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.

Proximus Luxembourg is a subsidiary of the Proximus group (Euronext Brussels: PROX), provider of digital services and communication solutions operating in the Belgian and international markets.

About Proximus NXT

Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner. As a result of our unique expertise in next-gen IT services, mobile and advanced connectivity, we help our customers achieve their ambitions and realize their vision.

Together with them and our partners we implement sovereign and trusted solutions that make people work smarter.– www.proximusnxt.lu

Your mission :

We are actively looking for a motivated junior technical administrator to work in a dynamic team to maintain the overall backup infrastructure of the customer.

• You have at least 2 to 3 years of experience in Backup&Storage domain within a large environment;
• You own an university degree or equivalent level through experience and professional training;
• You possess the ability and willingness to quickly learn new technologies, capable of self-study;
• In addition to your strong communication skills, you are structured, process minded and able to maintain the high level overview;
• You are fluent in English (at least B2 Level). French is considered as an asset;
• You can work independently and can manage your time;
• You are eager to work in a dynamic multi-national environment with a strong customer focus;
• You are willing to travel in order to attend industry events and customer meetings.

Professional skills

Good knowledge in some of the following tools is required:

• Backup: Commvault and its associated management tools
• SAN: Brocade and storage Hitachi and its associated management tools
• NAS:
• NetApp ONTAP storage arrays (AFFxxxx) and StorageGrid (SG6xxx) and its associated management tools
• DELL EMC Isilon/PowerScale and its associated management tools
• Familiar with Disaster Recovery exercise
• Are considered as a PLUS:
• Knowledge of Perl or Python or Ansible scripts
• Knowledge of Object storage (S3 protocol)

Knowledge of Superna Eyeglass DR

Your profile :

Technical Knowledge and certifications

The Backup and storage team shall perform the following activities (list non-exhaustive):

The activities related to managing the hardware are:

• Analysis and propose configuration to deploy
• Architecture and Reference Configuration definition
• CMDB maintenance
• Decommissioning: data migration in coordination with other teams, logical disk shredding, and configuration cleaning

In terms of activities linked to the provisioning and maintenance of the services:

• Set-up and maintain Storage devices’ definitions and policies
• Set-up and maintain Backup tool and corresponding application’s modules definitions and policies.
• Storage Area Network related: zoning and port configurations
• Drive and enforce standards based deployments
• Oversee installation, provisioning, troubleshooting and reporting
• Perform periodic analysis of vulnerabilities available with the corresponding risk and impact assessment, in conjunction with the providers, to ensure a stable and safe setup. Reporting based on templates is part of the analysis
• In coordination with the providers, install updates and patches to hardware and software. Perform routine and preventive maintenance tasks
• Capacity and Performance planning of each component of the infrastructure

On a daily basis, the activities performed are:

• Monitoring of the Backup and Storage infrastructures
• Incident follow-up and resolution (SMT)
• After major system events, a Root Cause Analysis (RCA) has to be presented, including the preventive measures to take to limit possible reoccurrences
• Service requests follow-up and resolution (SMT)
• Generate reports on the overall status of the services’ infrastructure

Cooperate with customers and providers through ticketing and emails systems to solve inter-team or inter-providers problems

Activities (proactive and reactive)

He/she is the main operational role for the provision of the operational services provided by a specific Service Module.

He/she is responsible for effective provisioning, installation/configuration, operation, and maintenance of datacentre environment hardware and software and related infrastructure.

He/she participates in technical research and development to enable continual innovation within the infrastructure.

Participation in projects to warrant a smooth transition of projects into daily operations by performing activities linked to operations within the project life cycle.

Our offer :

A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.