IT Support Level 1 M/F
Published on 15/04/2024
Hays Luxembourg
Working time
Type of contract
Professional experience
Educational level
Our client located in Luxembourg is currently looking for a IT Support Level 1 (Luxembourg;CDI)
Today, the company has an SME culture, with 20 to 25 employees. The IT team is managed by the CTO, and employees are divided into 3 teams: Operations, Development, and Infrastructure. This IT Support Level 1 position is therefore opened. You will have the opportunity to improve your IT skills and grow up in the company.
Your Responsibilities :
- You are in charge of day-to-day tasks such datacenter operations, monitoring, and troubleshooting.
- You manage and track tickets from opening to closing.
- You handle tickets that you can solve.
- You provide answer and solutions adapted to the requests expressed in intern
- You improve your skills in interne and have the opportunity to evolve in the company.
Required skills for this role :
- You have a minimum of 2 years of professional experience in a similar role
- You have a Bachelor's degree in Computer Science
- You are fluent in English (Mandatory)
- You have a good knowledge on several of these products: Linux Server, RedHat, Monitoring tools…
- You are curious, autonomous and meticulous.
Your rewards and benefits for this role :
- Permanent contract with a gross salary based on 12 months.
- Discretionary Bonus (based on your own performance and the performance of the company)
- Lunch Voucher
- Canteen onsite
- Free parking spot
If you are interested by this role of Support Level 1 M/F, do not hesitate to apply.
We are looking forward to receiving your resume.
