Helpdesk Level 1 / 2 - GERM / ENG / FR M/F
Published on 11/06/2024
Hays Luxembourg
Working time
Type of contract
Spoken languages
Professional experience
Educational level
Are you looking forward to take a new role as a Junior Helpdesk Level 1 / 2 - GERM / ENG / FR ? Our client is looking for someone who already has a first experiences in users support. You will have the opportunity to evolve in this company.
Your responsibilities :
- You will provide support to users on call and on site.
- You will carry out duties in compliance with established protocols.
- You will install, set up, and troubleshoot software and hardware on computers in accordance with user requirements.
- You will manage licenses.
- You will update and document processes.
- You will maintain a degree of customer satisfaction and efficiently handle problems to ensure a great user experience.
Your profile :
- You have a first experience in support and wants to improve your skills.
- You must be fluent in German (Mandatory) English and French is an asset.
- You already worked on MS Office and Windows
- You are a curious and a good communicator.
If you are interested by this role of Junior Helpdesk Level 1 / 2 - GERM / ENG / FR, do not hesitate to apply. We are looking forward to receiving your resume.
