Operational assistant M/F

Published on 15/04/2025

Hays Luxembourg logo

Hays Luxembourg


Working time
Type of contract
Spoken languages
Professional experience
Educational level

Our client, a European institution, is looking for an Operational assistant who speaks English fluently and who has a good command in French. This is a temporary contract.

Accountabilities :

  • Perform eligibility controls and sample checks on allocation requests, with the help of available IT tools
  • Summarise the results of eligibility controls and communicate them efficiently to the responsible team members
  • Upload allocations in a timely manner and issue Allocation Letters
  • Perform allocation-related monitoring activities including i.a. checking compliance of financial intermediaries with certain contractual provisions

- General administrative support:

  • Format and send Side letters, Allocation Letters, End of Allocation Reports and other relevant documents
  • Handle filing of the documentation related to the Unit's activities; ensure that all relevant documents are archived in GED/Knowledge Center in a timely manner and respect the naming convention (i.a. Side letters, Allocation Letters, End of Allocation Reports, sample check results, relevant emails)
  • Keep databases up to date where requested
  • Together with the other Assistants, manage the Unit's shared mailbox
  • Contribute to the improvement of the allocation processes by helping develop best practices applicable throughout the Central Allocation Team

- Teamwork:

  • Cooperate with the other members of the Unit in order to facilitate the timely implementation of tasks, smooth flow of information and achievement of objectives
  • When appropriate, provide support on the job to new colleagues on Bank's procedures and processes
  • Contribute to a good working atmosphere in the team
  • Replace other Administrative Assistants if requested to do so

Qualifications:

  • Secondary level education, complemented with a 2-year certification in a relevant field (e.g. secretarial studies, business administration), or secondary level education with equally qualified experience in a relevant field
  • At least 5 years of relevant professional experience
  • Excellent knowledge of standard MS Office Tools (Word, Excel, Power Point)
  • Excellent knowledge of written and spoken English and/or a good command of French. Knowledge of any other European language would be an advantage.
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Operational assistant M/F

 
 

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