Operational assistant M/F
Published on 23/12/2024
Hays Luxembourg
Our client, a European institution, is looking for an Operational Assistant who speaks English fluently and who has a good command in French. This is a temporary contract.
- Accountabilities :
- Perform eligibility controls and sample checks on allocation requests, with the help of available IT tools
- Summarise the results of eligibility controls and communicate them efficiently to the responsible team members
- Upload allocations in a timely manner and issue Allocation Letters
- Perform allocation-related monitoring activities including i.a. checking compliance of financial intermediaries with certain contractual provisions
- General administrative support :
- Format and send Side letters, Allocation Letters, End of Allocation Reports and other relevant documents
- Handle filing of the documentation related to the Unit's activities; ensure that all relevant documents are archived in GED/Knowledge Center in a timely manner and respect the naming convention (i.a. Side letters, Allocation Letters, End of Allocation Reports, sample check results, relevant emails)
- Keep databases up to date where requested
- Together with the other Assistants, manage the Unit's shared mailbox
- Contribute to the improvement of the allocation processes by helping develop best practices applicable throughout the Central Allocation Team
- Teamwork :
- Cooperate with the other members of the Unit in order to facilitate the timely implementation of tasks, smooth flow of information and achievement of objectives
- When appropriate, provide support on the job to new colleagues on Bank's procedures and processes
- Contribute to a good working atmosphere in the team
- Replace other Administrative Assistants if requested to do so
Qualifications:
- Secondary level education, complemented with a 2-year certification in a relevant field (e.g. secretarial studies, business administration), or secondary level education with equally qualified experience in a relevant field
- At least 5 years of relevant professional experience
- Excellent knowledge of standard MS Office Tools (Word, Excel, Power Point)
- Excellent knowledge of written and spoken English and/or a good command of French*. Knowledge of any other European language would be an advantage.