CapLink Private – Client Onboarding Manager (H/F)

CapLink Private – Client Onboarding Manager (H/F)

The BNP Paribas group, is one of Europe’s leading providers of custody services for securities. Its Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

To support its current growth, BNP Paribas is looking for a:

CapLink Private – Client Onboarding Manager (H/F)

CDI (Permanent position)

Your mission: 

• Oversee the CapLink Private (BNP Paribas Private Capital Portals) Client Onboarding, including planning, implementation, and reporting to stakeholders.
• Provide continuous support to clients throughout the onboarding process.
• Identify and coordinate the implementation of necessary features for new clients in accordance with relevant processes and with competent teams.
• Liaise with internal teams (CapLink Private Change Management, GBCM, Vendor, etc.) contributing to or impacted by the onboarding process.
• Report progress to relevant stakeholders.
• Train relevant teams as needed.

Advantages of the position: 

• Opportunity to build a strong experience in the Private Capital environment
• Opportunity to build close relationships with clients and other departments
• Strong career path options within the Private Capital beyond within a solid organisation
• Working environment:
• You will be joining a dynamic and result driven team and will be in constant interaction with multiple teams including operations, IT, Business Change Management (GBCM). Our work environment welcomes new ideas and fosters innovation.
• Our offices are located at 60, Avenue JF Kennedy L-1855 Luxembourg. Work from is possible in accordance with the Organisation’s guidelines.

Your profile: 

Education:

• Bachelor degree

Professional Experience:

• Proven record in project and people management
• Experience in Private Capital, vendor management and client facing activities 

Behavioural Skills:

• Client focus and result driven attitude
• Effective communication skills in French and English
• Ability to collaborate and to influence
• Organisational skills

Transversal Skills :

• Ability to multitask and interact with multiple teams towards a common goal
• Ability to develop and improve processes
• Ability to anticipate business / strategic evolution
• Ability to develop and leverage networks
• Ability to set up relevant performance indicators
• Ability to manage / facilitate meetings, seminars, committees, training sessions, etc.

Technical Skills :

• Knowledge of Private Capital domain
• Project Management
• People Management
• Vendor and Client Management

Language Skills:

• Fluent in English and French;
• German/other languages will be considered as an asset

During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.