Unicareers Luxembourg
September 29, 2023
Luxexpo The Box
Job advertisements in the field of customer relations, center in Luxembourg
If your dream is to work in customer relations and after-sales service, there are many companies in Luxembourg that have the perfect job for you.
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Operations Associate
Wolt
Luxembourg
Planning Coordinator Customer Service Center (m/f/n)
Enovos
Esch-sur-Alzette
EMPLOI : SECRETAIRE - RECEPTIONNISTE (M/F/D) - Secteur Junglinster
Action Intérim S.A.
Junglinster
Customer Services Trainee
ONELIFE
Mamer
Customer Services Officer, Luxembourg - Spanish & UK Markets
ONELIFE
Mamer
Unicareers Luxembourg
September 29, 2023
Luxexpo The Box
RECEPTIONNISTE BACK-OFFICE PRISE DE RDV
Garage Schmitz
Mersch
Conseiller Service Après-Vente
Garage Schmitz
Mersch
REZEPTIONIST(IN) BACK-OFFICE TERMINVEREINBARUNG
Resultance
Mersch
Agents de guichet remplaçants
Post Luxembourg
Luxembourg
Serviceberater (m/w) / Conseiller service après-vente (m/f)
LOSCH Luxembourg
Junglinster
Moovijob Day Luxembourg in Saarbrücken
November 22, 2023
Saarlandhalle
Serviceassistent (m/w/d)
Merbag S.A. Luxembourg
Luxembourg
Call Desk Operator (H/F)
CK - Charles Kieffer Group
Leudelange
GESTIONNAIRE SERVICE SAV (M/F/D)
GABBANA S.A.R.L
Junglinster
EMPLOI: Réceptionniste (H/F) - Lentzweiler, proche Bastogne
Action Intérim S.A.
Lentzweiler
EMPLOI : Assistant(e) Exploitation - Secteur CONTERN
Action Intérim S.A.
CONTERN
Moovijob Day Luxembourg
March 22, 2024
Luxexpo The Box
Retail worker (m/f) - Internship/Permanent contract
Moovijob.com
Luxembourg
Kaufmännischer Angestellter (w/m) - Praktikum/Festanstellung
Moovijob.com
Luxembourg
Employé de commerce (h/f) - Stage / CDI
Moovijob.com
Luxembourg
Administrativen Angestellten (m/w)
CERES Business Solutions
Wecker
Conseiller Commercial
Eltrona Interdiffusion
Luxembourg
Hôte de caisse / service client - Cloche d'or (H-F)
AUCHAN Retail Luxembourg
Gasperich
Senior Digital Support Officer (NL/FR)
Banque de Luxembourg
Luxembourg
Chargé de clientèle
Post Luxembourg
Luxembourg
Carfit Advisor - Marnach
Carfit
Marnach
Verkaufsassistent (m/w) / Assistant de vente (m/f)
LOSCH Luxembourg
Esch-sur-Alzette
Customer Care Agent (m/w)
LOSCH Luxembourg
Kockelscheuer
Customer Care Agent (w/m)
LOSCH Luxembourg
Kockelscheuer
Conseiller service après-vente (m/f) / Serviceberater (m/w)
LOSCH Luxembourg
Luxembourg
Hôte de caisse / service client (H-F) - Candidature spontanée
AUCHAN Retail Luxembourg
Luxembourg
Chargé de souscription Entreprises IARD (M/F)
AXA Luxembourg
Luxembourg
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Long gone is the time when, in a commercial relationship between a seller and a buyer, everything was done face-to-face. Because today many transactions are carried out on the Internet, because the offer of products and services has become more complex and specialised, and because we are in an era where everything must be optimised and at the right cost, the professions of customer relations and after-sales service (sav) have developed.
Having in common the passion for interaction and the desire to help, the customer relations professions are more diversified than we can imagine. Of course there are call centers, with two main types of jobs. On one hand there are telemarketers, with few recruitments in Luxembourg, who are in charge of commercialising services for their customers in the telecommunications or energy sectors, for example. And on the other hand, telesalesperson and telemarketers, where many more job opportunities are offered. They are the ones behind the hotline numbers you have to call after a problem with a purchased product or a problem with a contract. The hotline agent can then initiate troubleshooting, repairing, returning the goods, etc.
It is not necessary to be a technician or lawyer to get these jobs, as in-house training is often provided by employers, and the questions/answers are generally computer-assisted. However, a very good elocution is required, as well as patience, empathy and self-control. The job of telephone counsellor can be offered both in permanent and fixed-term contracts. There are also job advertisements for supervisors. Supervisors are responsible for managing teams of telephone counsellors.
The job of helpdesk technician is another example of a customer relations job, when it takes place by telephone and not in person for internal staff within a company. His/her purpose is to solve technical or IT problems for customers remotely.
If you feel the fiber of the customer relationship in you, recruiters are waiting for your application in Luxembourg.
