Renita Support
Published on 16/04/2025
Post Luxembourg
As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy
Your Responsibilities
Be responsible for the supervision, operation and maintenance of the services and equipment’s of the RENITA services, network and systems according to the ITIL processes
Be responsible for the Technical Service Desk for User Organization in the public safety area
Ensure the preventive maintenance tasks, detection of problems and troubleshooting of the RENITA services, network and systems
Ensure the availability of the services, network and systems and uphold compliance with the Service Level Agreement
Actively participate in continuous improvement activities. Apply best practice according to ITIL recommendations
Your profile
Have a Secondary School Diploma or have acquired during your career an equivalent experience
Knowledge of ITIL will be considered as an advantage
Knowledge of mobile network technologies (2G/4G/5G/TETRA) will be of advantage
Be flexible, adaptable and able to work in a fast-paced environment
Demonstrate good analytical skills
Be fluent in English (written and spoken) and German (written and spoken); Luxembourgish and French language skills are seen as an advantage
