Secretary / Administrative Assistant
Published on 29/04/2026
Peters Sports s.à r.l.
Secretary / Administrative Assistant
Contract Type Permanent (Full-Time)
Location Luxembourg
Experience Required 5+ years in administrative roles
Languages German · French · English · Luxembourgish (basic)
Reporting To Business Owner
About the Role
We are looking for a proactive and organised Secretary / Administrative Assistant to join our retail business. This is a pivotal role within our organisation, providing essential administrative support to both the business owner and the wider team. The ideal candidate is a self-starter who thrives in a dynamic environment, communicates with confidence, and takes pride in keeping operations running smoothly.
Key Responsibilities
Administration & Office Management
- Oversee the daily office operations, ensuring smooth and efficient workflows
- Prepare and manage quotations, invoices, and delivery documents
- Process and follow up on supplier and customer orders
- Maintain organised filing systems (physical and digital)
Customer Relations & Communication
- Serve as a primary point of contact for customers via email and phone
- Ensure timely, professional, and courteous communication across all channels
- Handle and resolve customer inquiries, escalating when necessary
Team & Owner Support
- Provide day-to-day administrative support to employees and the business owner
- Prepare reports, to-do lists, and briefing documents for the owner as required
- Assist in planning and coordinating staff holidays and days off
- Support internal coordination to ensure the team operates cohesively
Your Profile
Qualifications & Experience
- Minimum 5 years of professional experience in an administrative or secretarial role
- Proven track record in office management, customer relations, or executive assistance
- Experience in a retail environment is an advantage
Technical Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Familiarity with CRM platforms and customer management tools
- Experience with invoicing and accounting software
- Comfortable using communication and collaboration tools (e.g., Teams, Slack, or similar)
Soft Skills
- Strong organisational skills with the ability to manage multiple priorities
- Excellent written and verbal communication
- Ability to work both independently and as part of a team
- Discretion, reliability, and a proactive, solution-oriented attitude
Languages
- Full professional proficiency in German, French, and English (spoken and written)
- Basic knowledge of Luxembourgish is required
What We Offer
- A stable, long-term position within a well-established retail business
- A collaborative and supportive working environment
- Direct collaboration with the business owner and meaningful responsibility
- Competitive remuneration package based on experience
- Coordinated holiday and leave planning for a healthy work-life balance
How to Apply
Interested candidates are invited to submit their CV along with a cover letter to the contact details provided. We look forward to receiving your application and getting to know you.