Transfer agent & KYC officer M/F
Published on 28/01/2026
Hays Luxembourg
- Luxembourg (Canton), Luxembourg
- Banking
Working time
Type of contract
Professional experience
Educational level
Do you have experience in TA and KYC ? Apply !
Job Description:
The role acts as the main point of contact between investors and the fund and manages relationships with local and foreign Transfer Agents. The position is responsible for overseeing, monitoring, and controlling the shareholder or unitholder register, dealing activities (subscriptions, redemptions, etc.), and transfers. It ensures that investor servicing complies with regulatory standards, including KYC activities and first-level controls. Oversight and coordination of Transfer Agency and KYC activities are centralized within this role.
Main Tasks:
- Monitors daily Transfer Agency operations, including subscriptions, redemptions, transfers, capital calls, distributions, payments, and investor inquiries;
- Acts as a point of contact for investor queries and supports the Head of TA & KYC in client meetings and regulatory discussions;
- Coordinates orders, controls, and waivers in collaboration with Sales requests;
- Assists in managing and executing KYC and investor onboarding processes;
- Monitors large redemptions and reports to governing bodies;
- Coordinates dividend distribution activities;
- Performs market timing controls;
- Ensures accurate maintenance of the shareholder/unitholder register;
- Contributes to the monitoring and control of delegated Transfer Agents;
- Participates in the review and update of operational procedures;
- Contributes to process optimization, automation, and digitalization initiatives within the TA & KYC department;
- Participates in training and development activities to enhance service delivery and compliance standards;
- Oversees FATCA/CRS investor processes and reporting;
- Oversees fund mergers, liquidations, and corporate actions;
- Manages day-to-day operational aspects of the activities.
Must have:
- A university degree in Finance, Economics, or Engineering, with a minimum of 5 years' experience in Transfer Agency and/or Alternatives, ideally with exposure to KYC/AML processes;
- Strong knowledge of Luxembourg fund structures (UCITS, AIFs) and related regulations;
- Experience with TA or KYC systems (e.g. Multifonds, Investran, eFront, Fenegro, Cascade, WorldCheck, Metrosoft) is an asset;
- Excellent modelling skills in MS Excel and Power BI, as well as strong skills in PowerPoint and Word;
- Fluency in written and spoken English; additional languages are a plus.
Skills (Soft Skills):
- Strong organizational skills, flexibility, and the ability to work with multiple departments;
- Excellent presentation and communication skills;
- Strong analytical and problem-solving mindset;
- Ability to work in a small, highly professional environment and perform under pressure while maintaining high quality standards;
- Ability to manage multiple tasks and deadlines effectively;
- Strong interpersonal skills and the ability to build positive internal and external relationships.
