Planning & Coordination Officer

We are currently looking for a Planning & Coordination to strengthen the Cronos Europa team.

Responsabilities:

PLANNING

• Ensure client Release Policy compliance
• Ensure the planning and the realization of release & deployment requests, service requests, etc.
• Coordinate Inter-teams activities
• Manage tasks and requests assignment to Operations deployment teams
• Manage schedule and priorities for Operations deployment teams
• Be a link between Operations teams and applications development teams
• Alongside with Transition service, ensure customer relationship, support, communication for Operations release & deployment topics
• HCR Management – Hosting Change Request, Define and prepare new project implementation scope and needs
• Represent Placo Planning team in official meetings and other formal activities
• Weekly report to Management

COORDINATION

• Transversal coordination between teams for common goal on specific topic
• Responsible for project lead (end-to-end), high level and low level plans definition, schedule compliance, HR estimation
• Organize and lead meetings on project lifetime
• On behalf of top management; solicit all necessary and available resources in every involved team
• Be a link between stakeholders, in or out of Operations unit
• Deliver quality measurement and lessons learned outcome
• Maintain a strong and narrow collaboration with Process management teams
• Represent Placo Coordination team in official meetings and other formal activities
• Weekly report to Management

Technical skills:

• Experience in the IT Infrastructure services areas
• Having an experience in project management may be an advantage
• Ability to respond to frequent demands of multiple constituents, both internal and external, in a customer centric manner and high demand environment
• Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and understanding of others and their individual perspectives and concerns
• Production of detailed reports to management audience
• Adhering to regulatory and/or compliance requirement

Profile:

• Excellent ability to work with people at all levels and in every department, are essential
• Excellent verbal and written English and French language skills are mandatory
• High communication skills
• High organizational skills
• ITIL v3/4 foundation certification
• Languages : FR/ENG
• Shift : yes

Why Cronos Group?

We'll propose you:

• An attractive salary package with or without Car
• A good work-life balance environment
• The assurance of working in cutting-edge technologies in an entrepreneurial spirit.
• The opportunity to develop your skills thanks to tailor-made training courses according to your needs
• A good job in a friendly place