Manager - Crèches and after school club

We are looking for a Manager - Crèches and after school club (M/F) who speaks English fluently, to manage our dynamic international team.

General responsibilities

• Ensuring the operational excellence of your creche and/or daycare center
• To manage, organize and support his/her team to achieve the objectives set
• To welcome children and families in the spirit of the corporate project (Tomorrow Starts Now) and in compliance with the legal framework set by Luxembourg institutions.

Main responsibiilities

;       Managing the team in the spirit of the company's project and the managerial reference framework (cf. Management Boss Leader Coach training)

• Passing on and bringing to life the company project and the educational and CAG project
• By being present in the field, to support the team by adopting a professional attitude to all situations encountered
• Work in a complementary manner and implement a clear delegation with his/her co-manager
• Welcoming each professional in a caring manner and ensuring that they are properly integrated into the team (onboarding)
• Encourage, lead and support team dynamics (regular team meetings, quality of interpersonal relations, etc.)
• Communicating and explaining the company's decisions and direction to the team
• Develop and offer development prospects to each member of the team (annual interviews, training, etc.)
• Reframe inappropriate behavior and, if necessary, call on the Operations/HR Manager
• Welcoming trainees

;       Implement and monitor legal and internal procedures

• Ensure and monitor the application of hygiene, health and safety procedures (safety register, cleaning plan, medical protocol, individual reception plan, etc.)
• Managing stocks and meal orders

;       Welcoming children and families in the spirit of the corporate project and within the national reference framework

• Offer individualized childcare
• Provide a secure environment for children
• Encourage children's development and socialization
• Support and train the team in dealing with different situations involving children and families
• Take preventive action by identifying children or families in difficulty and taking appropriate measures (in conjunction with the education department)
• Passing on medical information to the country's referral nurse
• Ensure the safety and psychological, emotional, and physical well-being of young children in accordance with internal procedures and current regulations (medical protocols, safety measures, etc.).
• Is bound by professional secrecy, as are all professionals working in an establishment under the supervision of the MENJE.

;       Develop and implement the National Reference Framework for non-formal education

• Write and/or adapt the general action concept
• Monitor its implementation and readjustment
• Get the whole team to adhere to the pedagogical and CAG project
• Comply with the obligations of the legal framework for education (logbook, continuous training, PPL, national reference framework, etc.) (Cf: quality assurance instrument)
• Position the educational adviser as a relay and guarantor of the educational project in the field
•  Encourage ongoing training and the sharing of good teaching practices (activities, space planning, etc.).

;       Ensure the operational and administrative management of the structure, taking care to meet deadlines and balance the economic and social dimensions.

;       Work in collaboration with people at head office and in particular with the operational manager.

• Calls on his/her manager and business supports as appropriate.
• Regularly transmit information on the life of the structure to head office in order to continuously improve the Group's operating methods.
• Take an active part in sector meetings, sharing knowledge and experience and contributing to an enriching and caring group dynamic among peers.
• Must also respect a duty of confidentiality regarding the activities of the crèche, Babilou Family and the professionals who work there.

;       Ensure that family visits are carried out properly in conjunction with the Sales team.

;       Contribute to the development of Babilou Family

• Participate in cross-functional activities proposed by head office (working groups, etc.)
• Participate in sector dynamics (sharing best practices, liaising with local partners, etc.)

Your profile

• You have obtained a diploma giving you access to the profession of educator in Luxembourg (Diploma of educator, diploma in education, diploma in psychology, diploma in the psycho-social, pedagogical or socio-educational field, ...);
• You have at least 3 years' experience in the field of early childhood;
• You have a very good command of English; any other language will be considered an asset;
• Knowledge of the needs and development of young children;
•  Ability to work as part of a team (#teamspirit) and to communicate effectively;
• You are caring, creative, curious and respectful;
• You are flexible, organized and dynamic.

Working conditions

• Full-time position (40 hours per week);
• Competitive salary;
• Training throughout the year (#continuouslearning);
• Social benefits (luncheon vouchers, sympass card, etc.).

If you are passionate about the well-being and development of children (#passion), and would like to join a dedicated team in a stimulating environment, we would love to hear from ;

If you're interested, don't hesitate to come and meet us :)