Client service officer
Published on 17/02/2025
AXIS Group
- Luxembourg-Ville
- Insurance
- Between 3.5k and 4.5k € / month
Working time
Type of contract
Spoken languages
Remote working
The customer looks for efficient, proactive management of requests, both on the customer and partner side, ensuring that priorities and deadlines are met. The emphasis is on transparent communication and collaboration with the sales team to maintain a professional image. Finally, the customer wants to improve management tools and share knowledge to optimize business processing.
Description
- Processing of new contracts (including management of new proposals, contract creation and finalization).
- Administrative management of current files.
- Financial management of current files (including additional payments, arbitrages, partial and total surrenders, deaths, maturities, etc.).
- Handling written and telephone inquiries from business partners and customers, to provide solutions and ensure customer satisfaction.
- Supporting the sales team.
- Collaborate with other departments within the organization.
Profile
- Organizational and results-oriented
- Sense of responsibility
- autonomy
- Professional rigor, critical sense and proactivity
- Team spirit, availability and flexibility
- Positive and constructive attitude
- Ease of learning and desire for continuous development
- Strong sense of customer orientation
Offer
Our client is offering a permanent contract.
