Team Leader - Operations & Strategic Partnerships

About us

The University of Luxembourg is an international research university with a distinctly multilingual and interdisciplinary character.

The Partnerships & Advancement (PA) Department plays a pivotal role in strengthening the University's engagement with society. Its activities encompass strategic partnerships, intellectual property and technology transfer, entrepreneurship and incubation, deep-tech venture support, philanthropic fundraising, and alumni relations.

To reinforce its operational capacity and support the growing complexity of its activities, the University is creating a dedicated Operations & Strategic Partnerships Office within the PA Department. This new unit will coordinate operational support functions, oversee the institutional deployment of the Community/Customer Relationship Management (CRM) system, and manage major multi-entity strategic partnerships across the University.

Your role

The Team Leader - Operations & Strategic Partnerships reports directly to the Chief Partnerships and Advancement Officer and plays a key role at the intersection of strategy, operations, and institutional coordination.

Strategic Partnerships & CRM Strategy

• Develop, negotiate, implement, and manage major strategic partnerships involving multiple University entities
• Support the development of large-scale partnerships, ensuring alignment with the University's strategic priorities and external engagement objectives
• Monitor partnership performance and contribute to strategic reporting and decision-making at institutional level
• Provide expert support to staff involved in public-public and public-private partnerships, ensuring consistency, quality, and compliance
• Act as the institutional reference point for the University-wide CRM system, ensuring governance, coherence, and long-term sustainability
• Lead the implementation, adoption, and standardisation of CRM practices across faculties and central entities
• Define and oversee CRM-related processes, standards, and reporting in alignment with institutional objectives and governance frameworks
  
  
  

Operational Governance & Team Leadership

• Establish, structure, and lead the PA Operations Office to ensure high-quality administrative and operational support across the department
• Lead and develop a multidisciplinary team, fostering a collaborative, professional, and service-oriented working environment
• Set priorities, define objectives, and ensure alignment with departmental and University-wide strategies
• Act as a key liaison with internal stakeholders to facilitate coordination, progress monitoring, and transparent communication
• Drive operational excellence through the implementation of best practices, process optimisation, and compliance with institutional policies
• Oversee departmental dashboards, reporting tools, documentation, and archiving processes
• Manage budgets and allocate resources in line with operational needs and strategic priorities
• Represent the department in relevant internal and external committees, working groups, and meetings
• Lead or contribute to specific operational or cross-cutting strategic projects as required

Your profile

• Master's degree in innovation, management, or a related field with 6+ years of experience in team leadership and CRM management; or a PhD with demonstrated experience in developing and managing major partnerships between public research institutions and external stakeholders
• Proven experience leading teams or managing large, complex, multi stakeholder projects
• Proven experience in business development of research and innovation programs
• Strong organisational and planning skills, with the ability to structure adaptable monthly, quarterly, and annual activity plans
• Results oriented, service focused, and comfortable operating within complex institutional environments
• Autonomous, reliable, and transparent in communication and decision making
• Strong analytical, listening, and influencing skills
• Knowledge of Luxembourg's socio economic environment is an asset
• Committed, collaborative, and adaptable
• Fluency in English required; French and Luxembourgish are strong advantages

We offer

• Multilingual and international character. Modern institution with a personal atmosphere. Staff coming from 90 countries. Member of the "University of the Greater Region" (UniGR)
• A modern and dynamic university. High-quality equipment. Close ties to the business world and to the Luxembourg labour market. A unique urban site with excellent infrastructure
• A partner for society and industry. Cooperation with European institutions, innovative companies, the Financial Centre and with numerous non-academic partners such as ministries, local governments, associations, NGOs …

How to apply

Applications should include:

• Curriculum Vitae
• Cover letter

Early application is highly encouraged, as the applications will be processed upon reception. Please apply ONLINE formally through the HR system. Applications by Email will not be considered.

All qualified individuals are encouraged to apply. In line with our values, the University of Luxembourg promotes an inclusive culture. We encourage applications from individuals of all backgrounds and are dedicated to upholding equality and respect for our employees and students.

General information:

• Contract Type: Permanent
• Work Hours: Full Time 40.0 Hours per Week
• Location: Belval Campus
• Internal Title: Team leader
• Job Reference: UOL07976

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