Engagement Manager (Luxembourg)
Published on 13/12/2024
Sogeti, part of Capgemini
At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to become the best you can be.
YOUR ROLE
You will be responsible for managing client relationships and ensuring the successful delivery of projects in an international environment. This role requires a combination of project management skills and client engagement capabilities. You will work closely with clients to understand their needs, coordinate with internal teams to deliver solutions, and ensure that projects are completed on time, within scope, and within budget.
- Act as the primary point of contact for clients, building and maintaining strong relationships;
- Understand clients’ business goals, challenges, and requirements;
- Ensure client satisfaction by delivering high-quality services and addressing any concerns promptly;
- Lead the planning, execution, and closing of projects;
- Develop project plans, including scope, timelines, resources, and budget;
- Coordinate with international cross-functional teams to ensure project deliverables align with client expectations;
- Monitor project progress, manage risks, and implement mitigation strategies;
- Ensure projects are completed on time and within budget;
- Regularly update clients on project status, milestones, and any issues;
- Prepare and present project reports, proposals and documentation;
- Facilitate meetings and workshops with clients and internal teams;
- Lead and motivate project teams, fostering a collaborative and productive environment;
- Provide mentorship and guidance to team members;
- Promote effective communication and knowledge sharing within the team.
YOUR PROFILE
- Bachelor's Degree required in business management or a related field;
- Minimum of 10 years of experience in management projects role and international assets;
- Strong understanding of project management methodologies like Agile, Scrum, or Waterfall;
- Proficiency with major Infrastructure IT Solutions;
- Consistent record of delivering IT solutions and growing revenue within a major account;
- Experience operating at CXO level, and ability to demonstrate excellent client relationships;
- Excellent client facing engagement – able to empathize with and respond to the needs of stakeholders;
- Fluency in French and English are required;
- Familiarity with relevant industry standards, security protocols, and compliance requirements for Cloud infrastructure (e.g., SOC2, ISO 27001, GDPR) is an asset.
WHAT YOU’LL LOVE ABOUT WORKING HERE
At Sogeti, we have a modern, human centric approach to promoting, assessing and ensuring future high performance. We support and guide you at every step of your career with continuous feedback and conversations. We’ll always make space to check in and discuss your growth and readiness for promotion.
We encourage flexibility when it comes to when and where people get their work done, allowing a better work-life balance and greater empowerment. Employees work with their managers to determine an arrangement that works best for their role and personal circumstances.
We offer access to one of the best digital learning packages in the market to improve both your soft and hard skills. Encouraging you to be curious and accountable for your skills development. Our learning offers are world class and free to every employee across the globe. Access all learning assets and curated programs from business experts, plus content from leading partners including Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more.
