Technical Service Engineer
Published on 22/10/2024
L.E.A.SE. S.A.
Technical Service Engineer
Tasks :
The technical service engineer will be in charge of the technical support to customers. This involves a close relationship with customers and a customer-oriented mindset. The position’s scope is a mix of technical investigation and analyses, technical presentations and customers meeting and follow-up of customer’s new project evaluation and new product qualification.
• Work closely with Technical Service-, Quality-, Customer Care -, Production and R&D-Departments
• Developing long-term relationships with customers and deal with customer’s technical complaints/requests/products qualifications
• Analyse samples, communicate technical solutions, produce technical reports
• Making technical presentations & demonstrating how a product meets customer needs
Profile:
• Has a master degree in engineering, materials sciences, chemistry or physics or a bachelor's degree in industrial sciences or equivalent with significant experience
• Fluent in french and english
• Experience in Scanning Electron Microscopy (SEM) as well as in analytical methods like Energy Dispersive X-Ray (EDX) Spectroscopy and Fourrier-Transformed Infra-Red (FTIR) Spectroscopy is welcome.
• Experience with statistical analysis softwares (Minitab, JMP, etc) will be an asset
• Knowledge in Printed Circuit Board manufacturing is welcome
• Six sigma methods will be an advantage
• Is willing to travel
• Has ability to build relationships quickly and effectively
• Has a strong leadership and good negotiation skills
• Is independent and self-reliable
• Is well organized with a structured mind-set
Additional information:
- Start: ASAP
- Contract: Permanent
- Work Place: Wiltz, north of Luxembourg
