Intern ICT Infrastructure & Service Desk Expired

Internship | ICT Infrastructure & Service Desk

Start date: As soon as possible

Duration: 5 to 6 months (can be adapted to student's schedule)

Place of work: FANUC Europe Corporation, Echternach, Luxembourg

FANUC is the world-leading provider of factory automation. Did you ever wonder how your phone was made? Or what process does your car have to pass for it to be able to drive? There is a high probability that FANUC was involved! Our machine range includes several Robots, Cutting, Drilling, and Injection molding machines, Laser, motors, and control systems that are essential to de automation industry.

As a global player, FANUC offers the best of both worlds – international career opportunities in a balanced environment and a dynamic company where people are the center of all activities. We manage diverse projects, are passionate about our work, and set trends in the international automation industry due to the continuous process.

FANUC Europe Corporation is the European headquarters in Luxembourg. Our 300+ employees provide a full range of services to our 20+ European subsidiaries. With over 20 different nationalities represented in our HQ, we look forward to having more ambitious, team-spirited people joining us, who like to work independently and speak their minds, seeking to continuously improve and maintain our healthy, professional, and friendly workplace.

We invite you to join our ICT department!

Your tasks will include:

·      Working together with the head of our CT Service Desk, organizing and managing the activities of the service desk team

·      Supporting ICT operations following defined procedures, tools, and standards. Actively supports the ICT organization to improve existing procedures, toolsets, and standards by establishing common practices (such as ITIL).

·      Help users assistance on

Technical issues over the phone and in person, Answering questions

Making invoices, PowerPoint presentations, and documents for the organization of the service desk 

Your profile:

·      Currently enrolled as Bachelor's or Master's student and pursuing your studies in business, economics, finance, information technology, mathematics, or equivalent

·      Ability to work independently and solve problems

·      Solid analytical abilities and service-oriented action

·      Strong communication skills (oral and written) in English

·      Good M365 skills, especially in MS Excel, Project Online, SharePoint, and Outlook

·      Strong interpersonal and communication skills

Apply to this position via QrCode

Submit a cover letter together with your CV in English, outlining your interest in this internship, when you would be available to start, and potential requirements from your university.

Please note that we are located in the Industrial Zone in Echternach. It is recommended that applicants have a personal vehicle, as public transport options are limited.