AIRPORT CONTINGENCY MANAGER

lux-Airport - Société de l’Aéroport de Luxembourg SA

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Working for lux-Airport

Do you know Luxembourg airport as a passenger? 

Would you like to join our team?

lux-Airport is the company that operates Luxembourg's national airport.

Its main roles are :

• Providing a safe, high-performance infrastructure for the air transport of passengers and goods

• Developing the surrounding areas in terms of activities and facilities.

Our airport has over 140 direct destinations served by 16 airlines.

In 2025, it welcomed some 5.3 million passengers.

Moreover, by handling 830,468 tonnes of freight in 2024, Luxembourg Airport ranks among the top freight hubs in Europe.

lux-Airport currently employs over 400 people from a wide range of backgrounds and nationalities.

The smooth running of our company relies first and foremost on the passion and excellence of our staff.

To continue to meet our commitments and move forward with new projects, we are constantly on the lookout for new talent.

Why joining us?

Working for lux-Airport means working in an exciting and stimulating environment. 

It also means adopting a mindset that is respectful, committed, conscientious, solutions-oriented and optimistic.

In fact, we believe that this approach is the most effective way of fostering personal fulfillment. 

It also creates a working environment where individuals can develop their full potential and expertise.

This perfectly reflects our “Just Culture”.

Committed to diversity and inclusion, lux-Airport has signed the Lëtzebuerg Diversity Charter and ensures equal opportunities at every stage of the recruitment process.

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Our job opportunity

Today, we are currently recruiting an Airport Contingency Manager.

Your responsibilities

*Your daily tasks

•  Leading and maintaining the Aerodrome Emergency Plan (AEP), ensuring operational readiness, stakeholder coordination, and regular testing.

• Ensuring consistency and alignment between the Emergency Response Plan (ERP) and the Safety Management System (SMS), in accordance with applicable regulations, in coordination with relevant internal and external stakeholders (e.g., airlines and government authorities).

•   Developing and overseeing the Business Continuity Management (BCM) framework, including risk assessments and recovery strategies, in close collaboration with the Safety Department.

• Ensuring the operational readiness and activation of the Airport Emergency Crisis Center (AECC) during incidents.

• Managing and structuring the Manager-on-Duty (MoD) and Director-on-Duty (DoD) system, including roles and responsibilities, training, and escalation protocols.

• Ensuring compliance with applicable regulatory requirements (e.g., ICAO and EASA) and preparing for audits related to contingency and resilience projects.

• Designing and delivering training programs and crisis exercises to ensure organizational preparedness.

• Coordinating internal and external stakeholders and leading working groups related to the AEP, BCM, MoD/DoD, and AECC.

• Developing, implementing, and managing internal airport volunteer frameworks to support operational resilience and crisis response during major disruptions and emergencies, including coordination, training, activation procedures, and stakeholder integration.

• Developing and updating procedures related to the area of responsibility.

• Organizing, coordinating, and driving continuous improvement of arrangements and resources related to emergency management, business continuity, and operational resilience, in collaboration with internal and external stakeholders.

• Driving reporting, performance monitoring, and the continuous improvement of all contingency and resilience frameworks.

*Your other missions

• Participating in the onboarding and integration of new employees.

• Contributing to waste sorting and energy-saving initiatives by adopting environmentally responsible practice

• Actively contributing to the development of the airport's Safety and Security culture by reporting hazardous situations, occurrences, or incidents to prevent their occurrence and/or recurrence, in accordance with the principles of Just Culture.

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The required profile

Studies / training

 Higher education degree (Bachelor) or equivalent experience

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Experience

• Minimum 5 to 8 years of experience in a complex operational environment (ideally airport-related)

• Proven experience in crisis management, emergency planning and/or business continuity

• Experience in coordinating multiple internal and external stakeholders

• Good knowledge of regulatory requirements applicable to aerodromes (notably International Civil Aviation Organization and European Union Aviation Safety Agency)

• Strong understanding of crisis management and business continuity management (BCM) principles

• Experience in auditing, procedure writing and document management

• Good understanding of airport operations

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Skills and knowledge required

*IT Tools

Mandatory:

Microsoft Office suite

*Languages

Mandatory:

• French: fluent spoken and written (C1 minimum)

• English: fluent spoken and written (C1 minimum)

*Other

• Availability for interventions outside normal working hours in case of crisis

• Strong ability to work cross-functionally and in a dynamic environment

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Our offer

• A compensation based on a salary scale, plus fringe benefits

• A chance to work for a prestigious, stable and growing Luxembourg company with an international dimension.

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Note regarding the recruitment process

• The whole application process is managed by Skeeled.

• Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.