Pour notre département Airline Quality & Compliance au sein de Flight Operations, nous recherchons un(e):
Quality & Compliance Manager Ground Ops (m/f/x)
Missions :
- Verify & support the implementation of legal requirements in the assigned area of responsibility
- Perform internal and external quality audits/inspections according to the audit plan
- Supervise all manuals, procedures, forms and instructions; verify the conformity, before their implementation, and their pertinence to the regulations
- Update the quality indicators of the concerned department according to current legal and internal regulations in force
- Provide assistance to Authorities audits and provide assistance to Customer audits
- Support the concerned department in revising documentation
- Participate in the review and revision of Quality Manual
- Fulfil other special tasks and projects e.g. audit IATA pool
- Check & update the qualifications of the Technics certifying staff & issue their qualification cards, depending on the scope of activity
Profil requis:
Critères minimaux requis pour le poste
- Be holder of a bachelor degree (BAC +3) or equivalent
- Have a proven experience of minimum 5 years in the area of activity
- Provide knowledge of regulations applicable to the area of activity
- Show a good team spirit
- Accept frequent Duty Travel
- Be familiar with standard office applications
- Show excellent communication skills in English as well as skills in French or German (spoken and written)
Critères souhaités ou à acquérir
- Be self-disciplined, very exact and organised
- Be autonomous and flexible
- Must provide an effort in the undeveloped language
- Be trained as a qualified auditor
- Show user skills in the tools used in the Quality Assurance department
- Mandatory recurrent training according to the area of activity
- Maintain the strict confidentiality of the data
Candidat idéal
- Knowledge of Luxemburgish or any other language is considered as asset
