Student Job - Support InfoDesk

Are you fascinated by the airports field?

Or would you like to discover the professional world through a student job?

Or do you want to use your vacations to earn some pocket money?

We are recruiting a Student for our InfoDesk team.

NB: Please read the job description below before applying. Thanks!

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Your responsibilities

*Your daily tasks

• Responding to customer inquiries, in person or remotely (phone, e-mail)

• Helping issue and collect day passes

• Validating parking tickets for lux-Airport's commercial partners, at the request of management

• Answering passenger calls and handling requests for assistance

• Assisting in the collection of lost and found items and count them according to defined procedures

• Assisting in providing and collecting customer complaint forms

• Forwarding mail, parcels and e-mails to their addressees

*Your other missions

• Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).

• Participating in waste sorting and energy saving by behaving responsibly.

• Strictly respecting the confidentiality of data processed within the framework of the missions entrusted to the student, as well as discretion regarding all information, exchanges or situations to which he/she may have access during his/her contract.

  
  

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The required profile

Studies / training

• High school diploma

  
  

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Skills and knowledge required

*IT Tools

Mandatory:

Microsoft Office suite: Outlook, Word

*Languages

Mandatory:

• French: fluent spoken and written (C1 minimum)

• English: operational level in the business - advanced level (B2 minimum)

• German: operational level in the business - advanced level (B2 minimum)

• Luxembourgish: operational level in the business - advanced level (B2 minimum)

*Requirements for student jobs at lux-Airport:

• Being between 18 and 25 years old;

• Being a student in a school or academic program (in Luxembourg or the Greater Region)

  
  

*Other

• Valid permanent B driving licence

  
  

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Note on the contract

• Contract: 1-month student contract

  > from Wednesday 15/07/2026 to Friday 14/08/2026

  > or from Saturday 15/08/2025 to Monday 14/09/2026

• Work schedule: 5 working days, office hours

• Work location: 100% of tasks performed behind a welcome desk

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Note regarding the recruitment process

• The whole application process is managed by Skeeled.

• Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.