Outsourcing Officer

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

Your role

The Outsourcing Officer is the person designated under Art. 36 of Circular CSSF 22/806 (as amended by Circular 25/883) to manage, on a day-to-day basis, ADFSL's outsourcing relationships — as required for a CSSF-regulated specialized PSF — across all outsourced functions, with a particular focus on ICT/IT arrangements. The Officer acts under the authority of the relevant Conducting Officer(s), including the Conducting Officer in charge of IT ("IT CO") for IT-related matters.

Sitting within the first line of defense and anchored in ADFSL's outsourcing governance framework (Outsourcing Management Committee and IT Oversight Committee), the Officer works under the direct authority of the Conducting Officers and in close coordination with the IT Risk Officer and the Centralized Outsourcing Management Team. The Officer carries no oversight accountability or approval authority and does not substitute for the Conducting Officers in any governance forum.

Your responsibilities

The Outsourcing Officer's responsibilities cover:

• Governance meetings – organizes and facilitates OMC and ITOC meetings (agendas, reporting review, minutes, action log) and coordinates working sessions with the parent company and other outsourcing providers.
• Performance monitoring – tracks the parent company's and other providers' KPI/KCI/KRI reports, service levels, due diligence outcomes and material changes or incidents, flagging breaches, gaps or delays to the relevant Conducting Officer.
• File review & governance support – reviews outsourcing register entries and outsourcing files for accuracy, completeness and regulatory alignment, supporting the Outsourcing Team and Conducting Officers across the outsourcing lifecycle (including CIF/NCIF assessments and sub-outsourcing notifications).
• Escalation support – prepares structured escalation notes and flags regulatory or risk-relevant matters to the relevant Conducting Officer, the IT Risk Officer or Risk & Compliance.
• Documentation – prepares a quarterly outsourcing oversight summary for the Conducting Officers and maintains audit-ready evidence of compliance with Circulars CSSF 22/806 and 20/750.

Your profile

• Solid experience in outsourcing governance and vendor/relationship management within a regulated financial services environment (ideally a specialized PSF), with strong, demonstrable expertise in IT service delivery oversight and ICT outsourcing.
• Strong technical grounding in IT infrastructure, cloud services, cybersecurity and ICT risk, allowing you to engage credibly with IT providers and specialists, while equally comfortable overseeing non-IT outsourcing.
• Working knowledge of CSSF requirements on outsourcing and ICT risk management (Circulars CSSF 22/806 and 20/750) and of specialized PSF governance obligations.
• Detail-oriented, organized and confident operating within a multi-committee governance framework (OMC, ITOC, IT Risk Management Committee).
• Fluent in English; French is an asset.

Reporting line and key relationships

• Conducting Officers with oversight responsibility for outsourcing arrangements, including the Conducting Officer in charge of IT
• IT Risk Officer
• Parent company outsourcing provider teams
• Information Technology & Security, and Risk & Compliance

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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