Cabin Crew Backoffice Support (m/f/x)- limited contract
Published on 06/09/2024
Luxair
- Luxembourg, Luxembourg (Canton)
- Travel / Tourism
Working time
Type of contract
Professional experience
Educational level
For our department Administration Cabin Crews within LuxairAirlines, we are looking for a (an):
Cabin Crew Backoffice Support (m/f/x)- limited contract
Main duties:
- Provide administrative support to Cabin Crew Management within all related service activities such as writing of procedures, documentation and service manual and maintain the electronic filing updated
- Be the interface between Head of Cabin Crew Department and Team Specialists for Cabin Crew matters and daily operation issues
- Maintain and ensure follow-up of quality system, elaborate statistics and observe all required follow-up for cabin crew reports regarding quality issues
- Attend meetings due to function specific responsibilities
- Preparation of department documentation such as communication, revisions, meeting preparation and presentations
- Deliver initial and recurrent courses according to EU OPS for Cabin Crew Members
- Assist TS Training and be his back up
Required profile:
Minimum required criteria:
- Be holder of a "Bac" or equivalent and have proven experience in a similar position
- Show strong office management skills
- Be well-organized and self-initiative
- Be able to work independently
- Demonstrate the ability to communicate at all levels, both inside and outside the company
- Have good knowledge with standard office applications
- Show good communication skills in English, French or German (spoken and written)
- Maintain strict confidentiality in performing the duties
- Show commitment to a high level of service standards, initiative and personal drive
- Accept Duty Travel
Desired or to be acquired criteria:
- Provide good project management skills
- Have a deep knowledge of aviation regulation
- Have a good knowledge of internal processes and regulations
- Have a good knowledge of Luxembourgish
The ideal candidate:
- The knowledge of any other language is considered as advantage
- Have former experience as an active Cabin Crew Member
