IT Operator
Published on 27/09/2024
ARHS Group Part of Accenture
Want to skyrocket your career with a rock-solid company? With over 2500 employees, we’re still growing, and searching for new colleagues who appreciate working on challenging projects with new technologies, methodologies, in a professional & enthusiastic environment! Interested?
Arηs Cube, which is part of Arηs Group, is looking for an IT Operator (M/F).
Your tasks and responsibilities
- Monitor the system for equipment failure or errors in performance, updating monitoring tools :
- Monitoring of applications and infrastructure events thanks to several monitoring tools (mainly: Nagios, SCOM will replace soon by SPLUNK)
- Monitoring of network equipment with Cricket
- Monitoring jobs (Tool: Autosys) in accordance with predefined procedures
- Understand, analyse and dispatch alerts reported by the monitoring tools by raising incidents and escalating to relevant parties as necessary, taking remedial steps as predefined in procedures if required
- Execute service requests based on predefined procedures
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment
- Manage deployment for Application team with vRA, AzureDevOps
- Daily tasks / checks according to a specific schedule
- Files/mails/folders restores: Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in managing tapes (inject/eject tapes in the robot)
- Providing first level Service Desk services after Service Desk hours
- End of month and yearly operations (coordination and execution of jobs asked by different financial and IT teams)
- Create and update documentation