Cloud Product Manager
Published on 15/10/2024
ARHS Group Part of Accenture
Working time
Type of contract
Spoken languages
Professional experience
You want to combine passion and IT expertise?
You are talented, motivated and ambitious? Then, we will be more than happy to meet you!
ARHS Group is looking for a Cloud Product Manager (m/f), to join its team at the client.
As a Cloud Product Manager, you will oversee the lifecycle of the cloud services from conception to delivery, ensuring they align with customer expectations, regulatory requirements, and performance metrics.
Your main responsibilities:
- Own and manage the end-to-end lifecycle of cloud services delivered within the ART, ensuring services are aligned with customer needs and business objectives.
- Develop and communicate a clear service roadmap that outlines priorities for cloud transformation, ensuring alignment with long-term organizational goals.
- Define the service offerings, features, and SLAs (Service Level Agreements) for cloud services, ensuring expectations for operational teams and clients.
- Lead and coordinate Program Increment (PI) planning within the ART, ensuring the prioritized services and features are broken down into manageable tasks for development and operations teams.
- Collaborate with system architects, engineers, DevOps, and operations teams to ensure seamless delivery of services, balancing technical feasibility with customer requirements.
- Serve as the primary interface between the ART, senior management, and external stakeholders to communicate progress, challenges, and key decisions regarding cloud services.
- Utilize data and KPIs to guide prioritization decisions, focusing on service performance, user satisfaction, and business value.
- Ensure cloud services comply with security, legal, and regulatory requirements, working closely with the legal and security teams.
- Stay up to date with industry trends and innovations in cloud service management to improve efficiency, performance, and service offerings.
Your profile:
- 5+ years of experience in product management, preferably with a focus on service delivery rather than traditional product management.
- Strong understanding of cloud technologies (AWS, Azure, GCP) and experience in cloud service delivery and management.
- Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager/Owner certification is a plus).
- Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities.
- Strong background in Agile methodologies and leading cross-functional teams in fast-paced environments.
- Experience in managing service-level agreements (SLAs) and ensuring service delivery excellence.
- Experience with budgeting, forecasting, and financial oversight for service-related projects.
- SAFe certification (SAFe Product Manager/Owner or similar).
- Familiarity with ITIL service management practices or certifications.
- Experience managing cloud service migrations or large-scale transformation initiatives.
- Track record of stakeholder management in complex, multi-vendor environments.
- Fluency in English (written and spoken) is required.
