Manager Ground Operations & Agreements (m/f/x)

For our department Ground Operationswithin Airline Commercial, we are looking for a (an):

Manager Ground Operations & Agreements (m/f/x)

Main duties:

• Responsible for contract management of Ground Service Providers at airports, including identifying, negotiating, selecting and contracting such suppliers.
• Act as principal point of contact between Luxair and Ground Service Providers and Airport Operators by establishing and maintaining professional relationships with them.
• Liaise with internal departments on commercial aspects, safety, security, compliance and other operational matters.
• Monitor, promote and support implementation of Luxair safety and security policy, compliance and service quality performance (including on-time performance) concerning Luxair ground operations services in the respective network airports and ensure implementation of corrective and preventive actions where necessary.
• Carry out administrative tasks related to the position such as providing financial inputs, gathering commercial/operational information and reporting.
• Manage, supervise or support the implementation of projects, procedures and processes.

Required profile:

Minimum required criteria

• Provide a university degree in Business Administration or similar line of studies and/or a proven experience on a similar position
• Have solid organizational and presentation skills
• Have excellent communication skills in English, ideally as well in French and German (spoken and written)
• Ability to prioritize
• Demonstrate interpersonal skills and the ability to communicate at all levels, both inside and outside the company
• Accept Duty Travel
• Have strong negotiation skills
• Show strong sense for commercial thinking
• Work well in a team and independently
• Demonstrate advanced skills in the use of IT and Office tools (e.g Word, Excel..)
• Have a vast experience in the industry and be familiar with current recognized Aviation Regulations & Standards (ICAO, IATA, IOSA, EASA)
• Be capable to identify areas of improvements and propose/implement changes internally if/where applicable

Desired or to be acquired criteria

• Altéa DCS knowlegde, relevant IATA trainings
• Relevant IATA SGHA training and/or other related trainings within scope of Ground Operations

The ideal candidate

• Knowledge of Luxemburgish or any other language (i.e. Spanish, Italian) is considered as asset