Moovijob Night Luxembourg
May 23, 2024
Abbaye de Neumünster
Job advertisements for service delivery manager in Luxembourg
SDM or System administrator, ready to take up new challenge in IT management? Consult our job openings in Luxembourg!
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Service Delivery Manager
Proximus Luxembourg
Bertrange
Service Delivery Manager (M/F)
Randstad
Luxembourg Centre
Manager - Fund Company Secretary (m/f)
Arendt Investor Services
Luxembourg
Manager Fund Accounting (m/f)
Arendt Investor Services
Luxembourg
CONSULTANT FONCTIONNEL ERP (Hybride)
METRUM sa
Strassen
Moovijob Night Luxembourg
May 23, 2024
Abbaye de Neumünster
Service Desk Manager
Proximus Luxembourg
Bertrange
IT Delivery Manager
ARHS Group
Belvaux
Customer Success Officer / Service Project Manager
ARHS Group
Belvaux
Local Product Manager Transaction Services
ING Luxembourg
Luxembourg
Service Owner - Development Platform
SOPRA STERIA PSF
Leudelange
Moovijob Day Luxembourg in Saarbrücken
June 14, 2024
Saarlandhalle
Accounting Manager (M/F)
Baker Tilly Luxembourg
Howald
Head of Workplace Services (m/f)
Arendt & Medernach
Luxembourg
Product Delivery Officer
Advanzia Bank
Munsbach
Infrastructure Project Manager
SOPRA STERIA PSF
Leudelange
AML Manager
Alter Domus Luxembourg S.à.r.l.
Luxembourg
Unicareers Luxembourg
September 27, 2024
Luxexpo The Box
Manager Flight Dispatch
Cargolux Airlines International SA
Luxembourg
Internship - Project Support/Manager Officer (M/F)
Banque Internationale à Luxembourg (BIL)
Luxembourg (Canton), Luxembourg
Content & Project Manager C⋅A⋅T Academy (m|f|x)
Waagner-Biro Stage Systems
Rodange
Depositary Manager
NORTHERN TRUST
Leudelange
Business Development Manager
Ogier
Luxembourg
Moovijob Week Luxembourg
specialised job fair Health / Medical Care / Social Services
November 25, 2024
European Convention Center Luxembourg (ECCL)
Service Owner CDM
Proximus Luxembourg
Bertrange
Bid Manager
Sogeti, part of Capgemini
Bertrange
Problem Manager
Proximus Luxembourg
Bertrange
Business Development Manager (RegTech & Payments)
Finologee
Leudelange
Administrative Officer - Information Delivery - FTC 24 months
Bank Pictet & Cie (Europe) AG, succursale de Luxembourg
Luxembourg
Moovijob Week Luxembourg
specialised job fair Sales / Hotels - Restaurants / Services
November 26, 2024
European Convention Center Luxembourg (ECCL)
Risk and Regulatory Compliance Assistant Manager for a support PSF
Deloitte Luxembourg
Luxembourg
Manager for our VAT Compliance department (m/f) - Job based in Luxembourg
Deloitte Luxembourg
Luxembourg
Assistant Manager for our Corporate Accounting Department (m/f) - Job based in Luxembourg
Deloitte Luxembourg
Luxembourg
Manager for our Corporate Accounting Department (m/f) - Job based in Luxembourg
Deloitte Luxembourg
Luxembourg
Product Manager (Product Owner) KYC
ING Luxembourg
Luxembourg
Moovijob Week Luxembourg
specialised job fair Industry / Construction / Transport / R&D
November 27, 2024
European Convention Center Luxembourg (ECCL)
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The recruitment of Service Delivery Managers (SDM) is recurrent in the IT field in Luxembourg. This professional will help to guarantee an optimal level of service, while optimising the financial aspect and human resources.
If you work as an SDM, your job is to ensure that the services provided correspond to the commitments as presented in the contractual documents. In general, the objective of your job is to formalize the Service Level Agreement (SLA), which defines the expectations and obligations of each party, in terms of objectives, guarantees and responsibilities. As a contract manager (or service manager), you define the implementation of the contract, ensure a follow-up of the outsourcing services, you pilot performance management and quality through indicators such as availability, reliability, functionality, response time, user satisfaction. The business is very well represented in the field of IT Infra.
Employers are often IT services companies such as CTG Luxembourg, Proximus, Ausy, Victor Buck Services, NSI Luxembourg, etc. You can also find these job offers at the recruitment evenings Moovijob Night Luxembourg. If you want to boost your search, do not hesitate to use the keywords: Customer Service Manager, Customer Success Manager, CSM, OLA, SLR, ITSM...they can be used to designate the position of Service Delivery Manager.
In Luxembourg, experienced profiles with a minimum of 5 years’ experience in customer service are highly appreciated. In addition to this, team leadership and project management skills are required. Recruiters also appreciate candidates who have validated certifications in IS management: Certified Agile Service Manager (CASM), ITIL SOA Service Offerings & Agreements Certification, Continual Service Improvement (CSI)... Do not hesitate to highlight your trainings in your application file when applying for a job!
Service Delivery Management in IT is an area that combines operational management and service strategy. There are therefore opportunities for development for any professionals working in production, or IT exploitation.