Senior IT Service Owner (m/f) - Job based in Luxembourg
Published on 26/03/2025
Deloitte Luxembourg
Deloitte Luxembourg welcomes you to a positive and flexible work environment. You’ll discover our remarkable new premises, located in Cloche d’Or, Luxembourg’s fastest growing Business Hub.
With over 2500 employees and 70 nationalities, our multicultural environment promotes a culture of inclusion, trust and recognition. Deloitte combines the power of a global network, with the agility of startup minded teams.
Your future team
Join one of the world's leading professional services firms and become part of a dynamic team that thrives on innovation and excellence. As a Senior IT Service Owner, you will play a crucial role in defining, implementing, and optimizing IT services that drive business success. If you have a passion for technology, leadership, and delivering exceptional service outcomes, we invite you to explore this unique opportunity.
Your next challenge
- Develop, implement, and continuously improve the IT service strategy aligned with business objectives.
- as the primary point of contact for the service; oversee the service lifecycle from inception to retirement.
- Ensure compliance with organizational policies, standards, and guidelines.
- Monitor service performance; identify areas for improvement and drive initiatives to enhance service quality and efficiency.
- Collaborate with business leaders, IT teams, clients, and vendors to effectively communicate service goals and status.
- Oversee the resolution of incidents and problems affecting the service's performance and availability.
- Follow the service budget, ensuring cost-effective delivery while maintaining high quality and performance standards.
